(My apologies but you have to click on the image to view it at a larger size)
User testing is critical to a successful web site. With an increasing number of Indian users online, it's a wonder that Indian companies still do not take their web sites seriously.
After typing in all the details on the Complaint Online form of the Oriental Bank of Commerce using Firefox 3, trying to recover a funds transfer made in 2007, this miserable message is all I got.
(I don't like word verification for comments but have had to enable it because of the vast amounts of spam).
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